|
Frequently Asked Questions View Bonus Points Plan

Vitasence Privilege Circle
Vitasence Face care products
Body Beautiful products
General
Q. What is the main focus of the VPCircle Program and how do I introduce Vitasence to my family members and friends?
Q. How do I join the Vitasence Privilege Circle program?
Q. Will I lose any Vitasence Privilege Club Member's privileges if I choose not to join the VPCircle program?
Q. Do I have to give Beauty and Application advise to my Circle?
Q. How can I ensure the products that I purchase for my friends (who are not members) are delivered to his/ her address while the Bonus points are credited to my account?
Q. Can I create banners for my own website and to place them on my profile page at Friendster, MySpace, Facebook, etc so that I can run my own ONLINE Internet Business?
Circle & Bonus Points Plan
Q. How many Circle of my family members and friends may participate in the VPCircle Program and the Bonus Points System enjoy by Members?
Q. How is it possible for your system to know that the purchases are made by my friends and that the Bonus Points belonging to me will not go to another person's account?
Q. What is the difference between Vitasence Privilege Club (VPC) and Vitasence Privilege Circle (VPCircle)?
Q. What are the Member's benefits under the Vitasence Privilege Circle program?
Q. Will my family members and friends automatically become Members of the VPCircle program?
Q. Now that my family members and friends have also joined the VPCircle, do I still get to enjoy Bonus Points from their purchases?
Q. How do I give special discount to my family members and friends?
Q. Will my family members and friends get to also enjoy the same VPCircle Privileges just like me?
Q. Can I check on the value of the purchases by my family members and friends?
Q. Where can I read about the Bonus Points incentives of the Vitasence Privilege Circle program?
Q. Can I make this Program my career and derived a full time income from this Program as I really like a career which can do at my own time without breaking my back?
VIP Personal Discount Link
Q. How will I know if my family members or friends make a purchase with my personal VIP Discount Link and Bonus Points are added to my VPCircle Account?
Q. What is the special discount my family members and friends will enjoy using my personal VIP Discount Link?
Q. Can my family members or friends get to enjoy VIP Discount without using my VIP Discount Link?
Q. How many Circle of friends can benefit from my personal VIP Discount Link?
Q. Will I also enjoy Bonus Points if my friend who is not a VPC or VPCircle Member purchase products using my personal VIP Discount Link?
VPCircle Account
Q. New VPCircle Account Opening Form
Q. How do I access my VPCircle account?
Q. What are the other features of my VPCircle Account after I have login to www.vitasence.com/shopping/partner.php besides checking my Circle's purchases and Bonus Points credited to date?
Q. Why do I need a VPCircle Account?
Q. Does it mean that I have 2 Accounts?
Q. Can I transfer my account to another party under Vitasence Privilege Circle program?
Bonus Points Conversion & Redemption
Q. How is Bonus Points derived from the Vitasence Privilege Circle program?
Q. What is the value of 1 Bp?
Q. How do I request for a Cash Back?
Q. How will I know the total Bonus Points collected under my account?
Q. How do I convert my Bonus Points to Gift Certificate?
Q. If my friend offers to buy my Gift Certificate, will it be alright for me to sell it?
Q. What pre-conditions are to be fulfilled before Bonus Points may be cash back?
Q. Can I choose not to cash back my Bonus Points?
Q. How many points do I get if my friends buy products at discounted prices with VIP Discount Link?
Q. Can I combine my Bonus Points with another Member under the Vitasence Privilege Circle program?
Q. Will I receive Bonus Points from my own purchase?
Q. What is the main focus of the VPCircle Program and how do I introduce Vitasence to my family members and friends?
A. The main focus of this Bonus Point Program is meant for VPC Members' family members and friends to also enjoy the discount that you are now enjoying as a VPC Member. With this program, your Circle of family members and friends will collectively derive substantial savings through your VPCircle Membership. VPC Members may like to let their family members and friends know how Vitasence has improved their skin conditions and perhaps self-confidence for some. As a VPC Member, your family members and friends may wish to piggy-back on the discount you are enjoying as a VPC Member without having to become a VPC Member immediately.
To help them to enjoy a discount, all a VPCircle Member need to do is to give your family members and friends your personal VIP Discount Link for them to make purchases at Vitasence Online Store.
You can find your personal VIP Discount Link at 3 places.
A. When your new VPCircle Account is open you will receive a notifcation email and your personal VIP Discount Link is on the email for you to conveniently forward the VIP Discount Link to your friend.
OR
B. Login to your VPCircle Account using your usual Username and Password at: www.vitasence.com/shopping/partner.php You will see your personal VIP Discount near the footer of the page after Login. You may copy the VIP Discount Link and email it to your friend.
OR
C. Send-to-Friend Page
Step 1: Log into your account at www.vitasence.com/shopping
Step 2: Click on any product and click on the "Send to Friend" button and you will see your personal VIP Discount link in the text box. You need to LOGIN before you your personal VIP Discount Link will show up.
You may like to write your own message to your family members and friends to tell them about Vitasence and that it works well for you. You may like to tell them that if they wish to purchase Vitasence at a special discount, they may use your personal VIP Discount Link to enjoy the discounts for their online purchases. This special discount will apply even if there is not an ongoing promotion as long as your family members and friends use your VIP Discount Link to make purchases of Vitasence Products.
BACK TO TOP
Q. How do I join the Vitasence Privilege Circle program?
A. Vitasence Privilege Club Members may request for a free upgrade to the Vitasence Privilege Circle program (VPCircle). Members may join the VPCircle to enjoy the added privileges by filling in a form. Fill Form. Once approved, a new VPCircle Account will be set up (normally within 3 working days) to facilitate the Member to give special discounts to their friends. VPCircle Members will also be given a Special Account that will record your Bps credited to date from friends and family members who use your personal VIP Discount link to make purchases.
If you are currently not a Vitasence Privilege Club member and would like to enjoy all-year-round discount with Bonus Points, you may wish to make an online purchase of S$199.00 nett to receive a FREE membership to Vitasence Privilege Club. You may choose to upgrade to Vitasence Privilege Circle program with your Vitasence Privilege Club membership.
BACK TO TOP
Q. Will I lose any Vitasence Privilege Club Member's privileges if I choose not to join the VPCircle program?
A. If you choose not to join the VPCircle, you will continue to enjoy the 20% VPC discount on all Vitasence products, all year round, collect Bonus Points (Bps) for your online purchases and use Bps to redeem products by converting it to a Gift Certificate as before.
However, you may not be able to extend any VIP discounts to your family members and friends as you do not have a personal VIP Discount Link that can extend the discounts to your friends and to record the total Bps accumulated to date from your Circle.
BACK TO TOP
Q. Do I have to give Beauty and Application advise to my Circle?
A. Your Circle of family members and friends may seek advise directly from Vitasence either through their personal Beauty Helpdesk, email to beautydesk@vitasence.com or call us at +65 6861 3171.
BACK TO TOP
Q. How can I ensure the products that I purchase for my friends are delivered to his/ her address while the Bonus Points are credited to my account?
A. You may enter your friends address when you place an online order under your account. The Bonus points will be automatically credited to your account while we deliver the products to the delivery address given by you.
BACK TO TOP
Q. Can I create banners for my own web site and to place them on my profile page at Friendster, MYSPACE, FACEBOOK, etc so that I can run my own ONLINE Internet Business?
A. Yes sure. You can. All you have to do is to LOGIN to your VPCircle Account at : www.vitasence.com/shopping/partner.php with your Username and Password. At the top of left side box, you will see some links for creation of product banners for your web pages.
All you need to do is to copy the HTML Codes already created for you and paste them on your own web pages of your choice. If some one clicks on your banner which has your personal VIP Discount Link already integrated earlier, you will receive Bonus Points which will be added to your VPCircle Account as usual.
We will guide you in to running an Internet Business with your VPCircle Account if you are interested. If you need assistance, please feel free to drop us a HelpDesk Message. We will be pleased to be of assistance to you.
BACK TO TOP
Q. How many Circle of my family members and friends may participate in the VPCircle Program and the Bonus Points System enjoy by Members?
A. There is only a All-In-One Bonus Points Plan and you may go up to Circle 5 under this All-In-One Plan.
You are invited to view the VPCircle Bonus Points Plan here:www.vitasence.com/partner/vpp.html
BACK TO TOP
Q. How is it possible for your system to know that the purchases are made by my friends and that the Bonus Points belonging to me will not go to another persons account?
A. Vitasence owns the most sophisticated software in the World for keeping track of Member's Bonus Points. The system is 100% transparent and VPCircle Members know exactly when their family member s and friends purchase products and the total value of Bonus Points credited to their VPCircle Account.
When your family members and friends made purchases using you rpersonal VIP Discount Link the 1st time, our sophisticated intelligent software system will keep a permanent record of them as being under your account and may may not be changed.
The next time your friend login to his own account, the system detects that your friend belongs to your VPCircle Account and automatically records Bonus Points for the purchases in your VPCircle Account.
The same system applies when your friend also becomes a VPCircle Member. You will continue to enjoy Bonus Points indefinitely under this automatic Online Bonus Points Vitasence Privilege Circle Program.
BACK TO TOP
Q. What is the difference between Vitasence Privilege Club (VPC) and Vitasence Privilege Circle (VPCircle)?
A. Generally, VPCircle is the same as Vitasence Privilege Club because Members will continue to enjoy the usual 20% Member's discount privileges all year except that VPCircle members are given the added privileges to give VIP Discounts to their friends and family members and hence, enjoy additional Bonus Points (Bps) from a broader base of users being your Circle of Friends and Family Members.
BACK TO TOP
Q. What are the Member's benefits under the Vitasence Privilege Circle program?
A. As a VPCircle Member, you will continue to enjoy the 20% VPC discount on all Vitasence products, all year round, collect Bonus Points (Bps) for your online purchases and use ypur Bonus Points to redeem products by converting it to a Gift Certificate as before.
In addition, you will enjoy Bonus Points when your family members and friends purchase Vitasence products using your personal VIP Discount Link. Your Bonus Points may be converted to a Gift Certificate after you have collected 500 Bps. If you have collected 1000 Bps, you may Cash Back 500Bps. For redemption of Vitasence Products or Gift Cert 1 Bp = S$1.00 of the actual value of the products. For Cash Back 1 Bp = $0.20.
BACK TO TOP
Q. Will my family members and friends automatically become Members of the VPCircle Program?
A. If your friend wish to participate in the VPCircle Program, you friend will first become a Vitasence Privilege Club Member. After your friend has become a VPC Member, your friend will then fill-in an application form for participation in the VPCircle Program. The application will be approved within 3 days and a new VPCircle Account will be opened for your friend. Submit Form, here.
BACK TO TOP
Q. Now that my family members and friends have also joined the VPCircle, do I still get to enjoy Bonus Points from their purchases?
A. Yes sure! You will continue to enjoy Bonus Points as usual as well as your own.
BACK TO TOP
Q. How do I give special discount to my family members and friends?
A. Your family members and friends may enjoy a special 15% discount by using your personal VIP Discount Link. You may find your personal VIP Discount Link in your Vitasence Privilege Circle Account.
All your friends need to do is to click on your VIP Discount Link on your email to them or copy & paste it on the browser of the computer screen. Your friend will be directed to your personal Vitasence Shopping web page.
After your family members and friends have made the products selection from this web page of yours and added the product selection to the shopping cart, your friends will automatically enjoy a 15% discount on checkout.
If your friends purchase S$199 & above, your friends will enjoy a 20% discount on the purchases through your personal VIP Discount Link and will be given Membership to the Vitasence Privilege Club, free and enjoy 20% discount all year.
As a Member of the VPCircle you will continue to enjoy the usual Bonus Points from your friends purchases as well as your own.
BACK TO TOP
Q. Will my family members and friends get to also enjoy the same VPCircle Privileges just like me?
A. Yes sure. All your friends need to do is become Vitasence Privilege Club Members and then submit the application forms to participate in the VPCircle Program. Submit Form, here.
BACK TO TOP
Q. Can I check on the value of the purchases by my family members and friends?
A. Yes sure. Just login to your VPCircle Account with your Username and Password at www.vitasence.com/shopping/partner.php.
BACK TO TOP
Q. Where can I read about the Bonus Points incentives of the Vitasence Privilege Circle Program?
A. You may go through the Vitasence Privilege Circle Program at www.vitasence.com/partner/vpp.html.
BACK TO TOP
Q. Can I make this Program my Career and derive a full time income from this program as I really like a carreer which I can do it at my own time without breaking my back?
A. Yes sure, if you wish, The Sky is the Limit. You may review the plan here. You will make a great success in this Career if you find that Vitasence products really work for your skin and creates miracles for your skin. View Plan
You must love the products. Take the 1st step now. Your 1st Goal will be to collect enough Bonus Points to redeem products for your own use.
Read more>>> www.vitasence.com/vpp.html.
BACK TO TOP
Q. How will I know if my family members and friends make a purchase using my personal VIP Discount Link and Bonus Points are added to my VPCircle Account?
A. Our Bonus Points Software System is 100% transparent. You may check this by logging into your personal VPCircle Account on this page: www.vitasence.com/shopping/partner.php with your usual Username and Password.
Then click on the left side box on the link: "Check for New Bonus Points". If your friend has just made a purchase with your personal VIP Discount Link, your friend's Order Number and the Bonus Points collected will be updated on your VPCircle Account which can be seen immediately. To view the details, click on the "to open this page".
BACK TO TOP
Q. What is the special discount my family members and friends will enjoy using my personal VIP Discount Link ?
- Using your personal VIP Discount Link, your family members and friends will enjoy 15% discount on purchases of Vitasence Products. If your friends purchase products above S$199, your friends will get to enjoy 20% discount and will be given Free Membership to the Vitasence Privilege Club. Your family members and friends may immediately enjoy the discount by using your personal VIP Discount Link and need not have to wait the next Vitasence sales promotion.
- As a VPC Member just like yourself before, your friends will enjoy 20% discount all year for their purchases of Vitasence Products. You will continue to enjoy Bonus Points from all of your friends purchases as well as that of your own.
BACK TO TOP
Q. Can my family members and friends get to enjoy a VIP Discount without using my VIP Discount Link?
A. Your family members and friends will not get to enjoy the special VIP Discount if they do not make use of your personal VIP Discount Link to make the purchase.
BACK TO TOP
Q. How many Circle of friends can benefit from my personal VIP Discount Link?
A. You may give your personal VIP Discount to as many family members and friends as you wish. You may give this personal VIP Discount Link up to Circle 5 of your family members and friends Circle. See Vitasence Privilege Circle Program, click here.
BACK TO TOP
Q. Will I also enjoy Bonus points if my friend who is not a VPC or VPCircle Member purchases products using my personal VIP Discount Link?
A. Yes, sure!
BACK TO TOP
New VPCircle Account Opening
A. It takes an average of 3 working days for a new VPCircle Account to be OPEN.
Click here to Submit Application Now
BACK TO TOP
Q. How do I access my VPCircle account?
A. You may access your VPCircle account at www.vitasence.com/shopping/partner.php. Please key in your username and password. It is the same username and password as your VPC Online Account.
BACK TO TOP
Q. What are the other features of my VPCircle Account after I have login to www.vitasence.com/shopping/partner.php besides checking my Circle's purchases and Bonus Points credited to date?
A. Yes. This is a very comprehensive VPCircle Member's Area with many features designed for the member's convenience. It is very much like your Online Bank Account
Within the VPCircle Member's Account after login, you will see the following links at the right side box. If your new VPCircle Account is not open yet, you may login to a example panel called "demo" to have sight of this panel immediately. That is, login to www.vitasence.com/shopping/partner.php. Enter Username:demo and Password: demo.
Once you are logged in, you will see the following on the 1st Page.

Left Side Panel
Member's Privileges & VIP Link: This page shows the details of your Bonus Points plan and your personal VIP Discount Link which you will give to your family members and friends.
Monthly Summary of Bps Members's Circle: This page shows the month-to-month Bonus Points credited over the period and the name of members in your respective Circle 1 to 5.
Check for New Bonus Points: This page shows recent sales transaction in your Circle and the Bonus Points you enjoyed from your Circle.
Bonus Points Credited: This page shows the actual Bonus Points credited to your account at each month end.
Bonus Points Total: This page gives a Summary of your available Bonus Points for conversion to Gift Certificate or Cash Back.
Convert Bps to Gift Certs: This page will conveniently convert your available Bonus Points to a Gift Cert

Bonus Points Cash Back: This page brings you to your usual Beauty Helpdesk page and VPCircle Members will submit request for Cash Back here.
BACK TO TOP
Q. Why do I need a VPCircle Account ?
A. This is because with a VPCircle Account, you will then be able to give special discounts to your family members and friends even if there is no on-going sales promotion and the VPCircle Account also manage your Total Bonus Points collected over the period.
BACK TO TOP
Q. Does it mean that I have 2 Accounts?
A. Yes. You actually have 2 accounts:
- Your usual VPC Account which you usually login when you purchase Vitasence. This account is for making your usual personal purchases only.
- Your VPCircle Account: www.vitasence.com/shopping/partner.php
This account will generate your personal VIP Discount Link and keep record of Bonus Points accumulate to date as well as the value of purchases made by your friends to date.
BACK TO TOP
Q. Can I transfer my account to another party under the Vitasence Privilege Circle Program?
A. Yes. if the party takes over your account absolutely by making an application with the company.
BACK TO TOP
Q. How is Bonus Points derived from the Vitasence Privilege Circle program?
A. Bonus Points is derived from your own online purchases of Vitasence products and purchases from your family members and friends. You will enjoy 20 Bps for every S$100.00 purchases by your family members and friends or your own purchases under your VPCircle Account.
BACK TO TOP
Q. What is the value of 1 Bp?
A. For product redemption or conversion to Gift Cert, 1 Bp = to S$1.00 of the actual value of Vitasence products. For Cash Back 1 Bp = S$0.20. Your Bonus Points may be converted to a Gift Certificate after you have collected 500 Bps. If you have collected 1000 Bps, you may Cash Back 500Bps, that is. 500Bps for Product Redemption 500Bps are available for Cash Back.
Members may choose to leave all their Bonus Points in the Bonus Points Account for product redemption only and need not exercise the Cash Back option.
BACK TO TOP
Q. How do I request for a Cash Back?
A. You may login the Member's Area and submit a Helpdesk request for Cash Back once you have a minimum of 500 Bps for Cash Back.
BACK TO TOP
Q. How will I know the total Bonus Points credited under my account?
A. Every Member has 2 Accounts with the same Username and Password:
- Your usual VPC Account when you purchase Vitasence products. This account is for making your usual personal purchases only: www.vitasence.com/shopping
- Your VPCircle Account: www.vitasence.com/shopping/partner.php
This account will generate your personal VIP Discount Link which you will forward tp your friends and keep record of Bonus Points credited to date as well as the value of purchases made by your friends to date.
You may log into your VPCircle Account to check your available Bonus Points.
Step 1: Go to www.vitasence.com/shopping/partner.php
Step 2: Login with your usual Username and Password
Step 3: Click on "Bonus Points"
BACK TO TOP
Q. How do I convert my Bonus Points to Gift Certificate?
A.
Step 1: Log into your VPCircle Account.
Step 2: Click on "Convert Bonus Points" at the side box on the left.
Step 3: Click on "Convert to Gift Certificate".
Step 4: Please key in the email address of the recipient (yourself or your friend's)
Step 5: Press "SUBMIT"
The Gift Certificate will be sent to the email of your choice including yourself.
BACK TO TOP
Q. If my friend offers to buy my Gift Certificate, will it be alright for me to sell it?
A. Yes, sure. The Gift Certificate belongs to you. You may keep for your own product redemption, give it to a friend or sell it, as you wish.
BACK TO TOP
Q. What pre-conditions are to be fulfilled before Bonus Points may be Cash Back?
1. You must be a Member of the VPCircle.
2. You must have 1,000 Bps and above in your VPCircle Account.
3. For product redemption or conversion to Gift Cert, 1 Bp = to S$1.00 of the actual value of Vitasence products. For Cash Back 1 Bp = S$0.20. Your Bonus Points may be converted to a Gift Certificate after you have collected 500 Bps. If you have collected 1000 Bps, you may Cash Back 500Bps, that is. 500Bps for Product Redemption 500 Bps are available for Cash Back.
BACK TO TOP
Q. Can I choose not to Cash Back any of my Bonus Points?
A. Yes, you may choose not to Cash Back. You may also convert your Bonus Points to Gift Certificate at anytime and give them to your family members and friends as a pleasant surprise.
BACK TO TOP
Q. How many Bonus points do I get if my friends buy products at discounted prices with my personal VIP Discount Link?
A. You will receive 20 Bps for every S$100 purchases by your friends.
BACK TO TOP
Q. Can I combine my Bonus points with another Member under the Vitasence Privilege Circle Program?
A. Bonus Points are the special Privileges offered to the individual Privilege Members under the program, therefore it may not be transferred.
BACK TO TOP
Q. Will I receive Bonus points for my own purchase?
A. Yes. You will receive 20 Bps for every S$100 for all your own online purchase at Vitasence and all purchases by your family members and friends.
BACK TO TOP
|